Terms

The service

inStorify gives brands tools to contact retail stores, take wholesale orders through a hosted order page, and see which outreach led to sales. You need an account, and you're responsible for what happens under it. Including keeping your login secure and the conduct of anyone you invite to your workspace.

Your data stays yours

You own your product catalogue, your store lists, your email content and your orders. We process them to run the service for you, as described in our privacy policy. We don't sell them, share them with other brands, or use them to train AI models.

You can export or delete your data at any time. Ask us and we'll do it. We won't hold your data hostage to keep you subscribed.

Sending email responsibly

You're the sender of every email your account produces. That means you're responsible for complying with the law where you and your recipients are. In the US that's CAN-SPAM, in the EU and UK it's GDPR and PECR, in Canada CASL.

By using inStorify to send, you agree to:

• Contact businesses about a genuine wholesale proposition, not consumers.
• Describe your brand and offer honestly, with accurate subject lines.
• Honour opt-outs. We enforce this automatically. An unsubscribe suppresses that address across the whole platform and cannot be overridden.
• Send from an address you control and can receive replies at.

Connected accounts

When you connect Shopify, a mailbox, or another integration, you're telling us to access it on your behalf. We use that access only for the features you're using, and you can disconnect at any time. Disconnecting stops future access; it doesn't retroactively delete data already synced, though you can ask us to remove that too.

Plans and payment

inStorify is free to use during early access. If we introduce paid plans, we'll tell you before anything changes, and you'll choose whether to subscribe.

Sending allowances reset weekly and don't roll over.

Availability

We work to keep inStorify running and your data safe, but we don't promise uninterrupted service. We'll give notice of planned downtime where we reasonably can.

The service is provided as-is. We're not liable for lost profits or indirect losses, and our total liability is capped at what you paid us in the twelve months before the claim. Nothing here limits liability we can't limit by law.

Ending things

You can close your account whenever you like. We may suspend or close an account that breaks these terms, doesn't pay, or puts the platform's deliverability or other customers at risk, with notice where circumstances allow.

On closure we delete your workspace data, except records we're required to keep and the suppression list, which exists to protect people who asked not to be contacted.

Changes

We'll update these terms as the product changes and revise the date above. For material changes we'll give you reasonable notice. Continuing to use inStorify after that means you accept them.

Contact

[email protected] · 24 Broadway, New York, NY 10004.